Here's the relevant bit:
"Tomorrow's business challenge will be how to work across dispersed environments to stay connected and work seamlessly with anyone, from anywhere instantaneously. To keep pace with the evolving workplace, software vendors will need to be more nimble and prepared to adopt new ways of delivering value to customers."
"Atomization" seems to be the buzzword of choice lately. Yesterday, CJ Rayhill (O'Reilly Media) used it in reference to the "atomization of content" versus traditional publishing in her discussion about Safari U. Either way, whether pulling content from diverse sources or establishing communication among distant business colleagues, we'll see more and more breakthroughs in the RTC field.
